![]() ![]() If you try a makeup or skincare product and don’t like it, you can usually return it. Like most stores that sell makeup, Nordstrom wants you to be 100% satisfied with your purchase. You stand a chance if it’s a unique situation and you don’t process many returns there. So again, if it looks like you wore the item daily and then returned it, you likely can’t. You can return items without a tag, but only sometimes. Nordstrom also found that most returns of worn clothing or shoes were for special occasions, so they cracked down on that policy. Upon surveying their customers, Nordstrom found that it was important to most that the dress be brand new and not used/returned. They bought special occasion dresses, wore them to the occasion, and then returned them. The tags and your receipt will state that you cannot return special occasion dresses without the tag attached. The major exception to the rule that you can return worn clothing or shoes is special occasion dresses. Special Occasion Dresses are the Exception Nordstrom strives to treat its customers fairly, but they ask for the same in return. However, if it’s obvious you wore the item multiple times and now just want your money back, they likely won’t. If you wore an item and found it uncomfortable or had another issue with it, chances are Nordstrom will process the return. This is another ‘case-by-case’ situation, and there are major exceptions. Some customers may be able to return worn clothing or shoes. You must go inside the store or process the return online for these returns. Note they don’t accept fine jewelry, designer labels, baby gear, or Nordstrom Rack returns curbside. Today, most stores have curbside returns that allow you to return your items outside. The pandemic may not be as prevalent, but Nordstrom still caters to its customers who don’t want to go into the store. The same is true of gifts even with a gift receipt, you’ll receive a Nordstrom gift card for the return. If you don’t have a receipt or record of purchase, you’ll receive your refund as a Nordstrom store credit. Note that you’ll get the current price for the item if you don’t have a receipt, so you may receive less than you paid if it’s on sale or clearance.Īgain, they have a people-pleasing policy, so they’ll usually bend over backward to process your return as long as you treat them fairly. But if there’s any reason to believe you didn’t buy it there or there’s proof that you abuse the policy, they might decline it. If you don’t make returns often at Nordstrom, or at least without a receipt, they’ll likely accept it. If they can’t locate the purchase anywhere, it falls into the ‘case-by-case basis’ decision. Usually, they can look it up in their system or on your credit card. However, they will process the return without it. You can return items at Nordstrom without a receipt. However, if it’s obvious you wore the item repeatedly and now want to return it a year later, you might be out of luck, and for a good reason, they don’t want anyone taking advantage of their leniency. Products with tags and receipts usually get returned with no problem. A Nordstrom associate or manager will decide what’s fair to both you and the store when you try to return something. After that, it depends on what the product is and how often you make returns. So you probably wonder how long you have to return a product. This goes back to their desire to ‘people please.’ Nordstrom doesn’t have a specific window that you must process a return. Yes, this policy still exists for most shoppers. There Isn’t a Time Limit to Nordstrom Returns With that out, let’s get into the amazing things about Nordstrom’s return policy. So yes, you can still return worn items, but Nordstrom’s ‘big brother’ is watching, and if you abuse the policy, chances are you will be one of the few banned from doing returns at Nordstrom. However, Nordstrom cracked down recently on some of their policies because too many customers were abusing the process. Some customers can even return items six months or more after buying them. You can return without a receipt (in some cases), even after you’ve worn the items. Nordstrom Return Policy Overviewįirst things first, Nordstrom’s return policy is amazingly forgiving. So, you must know these 11 things about the Nordstrom return policy to make the most of your purchases. So you might not be subject to the same policies as your friend it depends on your return history and the product you’re returning. So they now call their return policy a ‘case-by-case’ process. Nordstrom has a ‘people-pleasing’ process in place, but they’re watching to see who abuses it. However, the policies have changed slightly in recent years, some for the better and others for the worse. They do have one of the most forgiving return policies next to Costco. ![]() You’ve likely heard how excellent the Nordstrom return policy is, and it’s not a myth. ![]()
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